PointInTimeSurveyProcessIssues2010
Introduction/Definition/etc
As part of the Continuum of Care HUD requirement
for continued funding, Community Partnership
in DC hosted a training and coordination efforts
for the annual homeless Point In Time Survey,
for DC. Click on the title link above to see
some impressions from participating/ volunteering
for that effort, which may lead to incorrect
assumptions about the homeless population,
in DC, regionally, and nationally, IMO.
20100130 12.31 pm Jerry
Body
As the snow falls, and another winter advisory
is in effect, I'm still having problems with the
process by which we did the PIT survey in DC.
The training was just an hour, moved from
UPO to CommunityPartnerships.org office
with very late notice in the afternoon of the
training.
Signup was by docs.google.com spreadsheet form,
and email and voice response was late in coming,
at least for me, but CP has nice digs, and learning
another organization's site (like a mini site visit)
is almost always fun for me...
Co-located with Our Place DC (OurPlaceDC.org)
not the Our Place Falls Church equivalent
consumer run drop in center, but closer to
OAR (old name Offender Aid and Restoration)
for women only...
Anyway, Community Connections is the main
occupier of that building, I found out the hard
way by wandering the mostly locked building,
arriving dreadfully early, probably causing my
contact to miss a dinner break (sorry),
staff walking by wondering about me,
one being polite and asking if I needed
water, but mostly feeling uncorporate,
and rather different, but the other training times
were 2? pm and 6 pm on Monday, just two
days before the event instead of Thursday
the week before, but this was the earliest of the
volunteer training times, and I signed up early,
and as a duplicate intending on looking up and
changing my training time, which was not caught
as a unduplicated volunteer
(I reported it by email later during confirmation time)...
Catching up with some Street Sense Writers Group
people before the training started, was interesting
and educational... But I digress...
Even though I asked a lot of questions (maybe too many?,
and did not identify myself as a reporter, (not active)
though mentioned my Street Sense and former homeless history
in the spreadsheet signup) questioning at the training,
like "How do you determine someone needs HAV
Safe Haven?" after one of the group of trainers
assumed I didn't even know what Safe Haven was,
or explained it for others in the training, I'm not sure.
Training did not say, at all, how to find homeless people,
"We know where they are" I remember being said,
and despite asking (by email) where I would be surveying
to look online for satellite/ topo/ terrain maps not just street maps
looking for pockets of woods, and other landscape
characteristics besides normal businesses and residences,
most people probably just put down areas they knew,
I opted to try to be helpful where needed, so put TBD,
and mentioned a few areas I knew better than others...
I also pointed out that they were not getting the
"couch surfers", though it might be difficult to find
people staying in others' residences, one of the
HUD definitions is "can you come and go as
you wish, or does someone have to let you in?"
or very similar...
This PIT was only looking for "unsheltered homeless",
(what people classically think of as the lowest form
of homeless, on the street.)
and only in certain areas of the city, where services
were offered,
"Sheltered homeless", those residing in the shelters
are probably counted by staff, Paid staff (a quick estimate
would be shelter capacity, most shelters seem to run about
at capacity), as I had done when I worked in a hypothermia shelter,
many many years ago in a different jurisdiction,
for one season...
I guess what still bothers me, as a formerly
homeless person is partially the attitude
towards homeless (and me with some of the
same visual and behavioral characteristics)
by some of the people organizing the PIT Survey
that I volunteered for, and that homeless people
deserve the same respect and dignity as any other
US citizen despite, or even in addition to
the normal hardships that unsheltered people face...
(I use the military, leave no one behind analogy)
The organizers were accommodating of arriving
early to the training, and the organizational
meeting before going out on January 27, 2010
from UPO (United Planning Organization
UPO.org at 301 Rhode Island Ave, NW,
blocks away from Howard University campus.)
So, as someone who ate 3+ cupcakes,
though someone decried, "those are for homeless!",
while someone else
said "let him eat them" or very similar,
in the WillWriteForFoodWritersGroup tradition and name
I created for a StreetSense page I initiated,
(In the shelter where I worked,
we ate the same stuff that homeless did,
usually high fat, comfort foods, and
I'd skipped the offered pizza on the training,
and even water bottles offered,
(resulting in less plastic in the world,
given DC now charges for grocery and store bags,
a wasteland of plastic bags, where DC (and other local jurisdictions)
doesn't have a bottle & can refund source of a little income
for cleaning up (I might make more than vending StreetSense,
giving my poor sales skills...)
so felt a little entitled and angry after what felt like being
sent on a fool's errand, looking for people without
a good GIS map, only the boundaries outlined on a
Google map, didn't even include most street names,
of most of the area around Catholic University, NE
up to the border at Eastern Avenue, split in two
with another car that drove around, and probably
didn't find anyone either...
So I did not know the area as well as I would like,
nor even really competently, to perform the survey.
We mostly wandered around in a volunteer's car
(I would have offered gas money, If I Had It, personally),
and I'd jump out at places where I thought
homeless might be at, walking in the park,
and asking people (that was mentioned in the training,
talking to police, fire, rescue, etc and asking,
some said we have no homeless here, most police said
you will not find them, one offered someone
a probable) which lead to one person we talked to,
and for confidentiality, I will not discuss
that encounter, but how people ask,
en mass probably was a negative
experience for the person surveyed,
as I think I had said I'd ask the questions,
assuming I'm more familiar with things
homeless than others who have not experienced it,
the stigma (you're one of them?), fears (police, safety?),
hunger (maybe a good indicator of poverty & homelessness?),
pride (dignity is really taken from you as homeless,
and formerly homeless, especially in shelters and the institutions
that "serve"), indignity (being asked in public,
instead of privately), etc...
So, after we were called back in early by the team leader,
4 people in a car (3 in the other vehicle),
two students from out of state,
all probably frustrated at not finding people,
not to mention with personalities and directions,
and I was not very directive, besides suggesting
we / I look in places I thought might be fruitful,
(having an African American partner with a bike
would have meant we could have split up
and covered more, less worries, but likely
more cold, risks of getting mugged/
hit by a car/ drunk driver/ tired driver, etc,
arrested, threatened, accosted, or just plain
accident on potholes or glass/ rats in alleys,
streets, etc) at 12-3 am even in mostly residiental
areas of NE DC...)
I was not wanting to get in conflicts with the other volunteers,
who did not split up for fear of safety, I guess,
we had signed a waiver saying we were not being paid,
would not receive workers comp, or any benefit,
and were doing it for humanitarian and other noble
reasons, essentially taking all the risks,
but a safety sheet was available with reminders
of some things to avoid, see a typed up version of the
waiver form eventually put up here.
Other volunteer information collected was name, age
(minors will need to find another service opportunity),
area, email, cell phone
(prepaids would be Personally Very Costly, IMO,
after hours plans free), etc.
And for volunteer drivers license plate and state,
and given the police, fire and DMH presence,
could possibly used to intimidate people doing the survey,
if a person were formerly homeless, or receiving services from
the DC jurisdictions, or had had previous problems
with them (I'd written negatively about Franklin
Shelter closing (a 300 bed men's shelter while volunteering
at the StreetSense paper, as well as "DMH: It's Not Our Policy"
highly critical of the executive of that organization
privatizing the MH system, effectively severing the
therapeutic relationship with very many clients,
and Franklin Shelter leaving many to just probably die,
even if some got pilot Housing First slots,
many would not be served, essentially
gentrifying the McPherson Square area,
and forcing people to 801 MLK St. Elizabeths' SE
shelter over across the river, and in more
drug and violence ridden neighborhoods, where
recovery from substance abuse and basic
safety might be a problem, not to mention
transportation to even things like StreetSense
office to buy papers, [ & Writer's Group]
for a little spare change,
vs around the corner, a couple blocks away...
I asked some people the next day if they had been
surveyed and wonder if we really got a realistic
count of the homeless population in DC,
and how the survey is accurately documented to show
the weaknesses in the process that DC started,
where and how to improve it,
which is not a census, as workers are not
paid, nor trained well, IMO.
Last year's numbers, said to be low,
might not reflect the true homeless situation
in DC, IMO. Only segments of the DC area were surveyed,
maybe ~60 volunteers to cover 70-100 square miles
in at most 3-4 hours???)
and many were left to the organizations within those
jurisdictions like SouthEast across the river,
and with CommunityPartnerships
annual report of $117 million in income,
you would think knowing the situation,
taking an inventory would be a little more thorough,
if people really cared (and not "compassion fatigue"),
as if their paid jobs depended on it,
or regulations like the upcoming
2010Census.gov were in effect.
I. for one, am saddened, that we homeless,
like minorities and disabled don't really count,
unless, of course, President Obama invited the hundreds
to thousands (still really unknown) to that evening's
State of the Union Speech event after meeting a few
while serving food at SOME on the recent
MLK holiday (a service day, in rememberence)
or the people on the American History museum
exhibit lunch counter, in protest, watching
the speech from a far on a bar TV?
Maybe we have a summer picnic on the lawn
outside the White House? Like resurrection
city, i've seen more about since MLK holiday
and reminds me of the AIDS quilt, showing
how many have been lost...
My suggestion would be that StreetSense
and others who are currently homeless,
or know of people who are/ were that evening,
report if they were actually counted,
and publish a rebuttal, testify at hearings, and
that the process needs a serious look,
as CCNV's founder/ advocate,
Mitch Snyder, now deceased, once protested,
the numbers are probably rather bogus
and self serving, politcaly and
organizationally...
Some additional "confounds" include that people do not
necessarily want to be entered in a HMIS database
system, even if aggregate reports are generated,
for funding DC and other homeless programs
are depending upon real and accurate
counts of the REAL NEED, not just what
is available and offered like "We only have one
Safe Haven in DC..."
And Housing First was not named nor listed,
as an option on the tally form,
(though may be considered under the category
Permanent Supported Housing),
as well as requiring people to be almost
diagnosed by volunteers, many college students,
and other non credentialed individuals,
with even less experience being homeless
and paid human services, plus training, than I,
as Chronically Homeless (> 1 year out, OR 4 instances in 3 years),
Substance Abuse (vs Dependence? like DSM?),
Mental Illness (I doubt homelessness is good for anyone's MH),
HIV status (how many actually know even in the general population?),
Veteran status, languages, and many other demographics,
and very personal questions, I'd not tell a stranger, certainly
not without HIPAA, IDs or other safeguards in place,
not to mention income and last residence area,
which depending upon how the question
is asked, by whom is asking (like a white guy
who someone might assume is a cop
[I get that a lot], vs. a competing baggy looking
guy coming down an alley presumably
looking to take their stuff or their spot?)
and interpreted by the surveyor
could likely give very different results...
Most phone surveys would standardize
the questions with a script, though making
that reasonable between some people who may have
never graduated high school, to people with [or pursuing] advanced
degrees (training used the word "rouse", I asked if equal to wake?)
and "how do you tell if someone is breathing [alive] under all that [blankets/
cardboard boxes] stuff?" at 10p - 2 am,
I know I'd not want to wake/ [i.e. answer the door..]
from a warehouse/cubbyhole, etc I'd try being safe and warm in,
even if I liked the UPO guys coming by
in a van (if they had given me a ride,
blanket, food, showed basic kindness like the ride along
we did after being calle back, etc)
not the nightmare Hypothermia StreetSense (fiction?) article
find link, where it's a Dr. Kavorkian like
equivalent experience...
For the students, I'd recomend a night out,
as simlulated homelessness experience,
and check Street Sense history of articles for
a report of a very cold [record?] night or two
when some students went out
with a homeless mentor to experience
what it's really like finding warmth,
food, kindness, and basic dignities
like being talked with in a respectful
human manner...
Not that DC isn't making strides in the right
direction with starting the PIT, more
Housing First and other initiatives,
but I'm hoping people we missed
aren't dying right now in this or the next
winter storm, much less summer heats
and other risks...
Conclusion
Summary of experience or similar
Discussion
A place for feedback on the page presented
Page History
20100130 Jerry
- Jerry created this page to write up an experience like a student might do a paper for service learning or extra credit hours, but probably a lot more "lived experience" as a survivor, perhaps with survivors guilt pangs?...
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Comments (1)
Desiree said
at 11:25 pm on Feb 21, 2010
I agree with you Jerry! Many points well taken... I want to encourage you to send a letter form of this to those who organized the PIT survey (You may want to take out some of the side discussion and just send the meat of your concerns and critique otherwise they may get defensive and not even listen to your point) Your perspective is powerful and can be of much use... but I don't need to tell you that since you already know :)
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